ON THE 19 /12/2013 I RECEIVED AN ACCEPTANCE LETTER FROM TOPMED . ON THE 13/01/2014 THE LETTER OF ACCEPTANCE WAS SENT TO TOPMED . ON THE 18/01/2014 TOPMEDS FINANCE DEPT DECIDES TO SEND A STATEMENT CHARGING FOR DECEMBER . NOW WHY THE WAS THERE A STATEMENT FOR DECEMBER WHEN THE ACCEPTANCE LETTER WAS ...
I was a member of Pharos Medical Scheme, who got bought over by TopMed. To stay on the same hospital plan with the same benefits as before I now have to pay R1000 a month extra! This was not communicated to me in any way, and I was not given a choice in the matter. Surely this cannot be legal? ...
I have a online message and sent 3 e-mails to customer care to ask one simple question. This was on the 23rd of January 2014, and received an automated reply only on the 29th of January. To date I have still not received the answer to the question. ...
I have been having issue with TopMed paying my Gynae bills as of last year. According to TopMed my Gynae submitted the claim incorrectly, then I personally went into Sanlam after my husband had been there to get given the process and code to use when submitting. I then went to TopMed Sanlam ...
I registered on Topmed's maternity benefit which was explained to me in broad terms on what is covered. Inter alia was antenatal classes for which I submitted the proof of payment at the beginning of December 2013 already. Beginning of January 2014 I submitted the proof of payment for the total ...
I am really starting to become very angry with Topmed. First we struggled for two months to get my son registered from his birth month. As he was prematurely born he had to stay longer in hospital and therefor had his own file/invoices that needs to be covered. Eventually we received the ...