Offender: Telkom | Complaints, Reviews, Scam Reports

Telkom
ADSL and Landline down

Is Telkom really serious about customer service? 1) I logged a fault with Telkom on the morning of 2nd October 2020. I stated to the Telkom Call Centre Agent that this outage is affecting the entire area and just not me. I was given reference number #3544372 2) I called back on the morning of 3rd ...

Telkom
Complaint

I cancelled my service with Telkom in December, as I went back to Germany. I haven't received my deposit back and they have deducted the monthly fee from my bank account for February just now. They are not responding to e-mails and the international call center doesn't pick up calls. I wrote 2 ...

Telkom
Bad customer service

The attitude of Telkom towards customer service is really bad. I run a recruitment business and I have 3 Telkom. I reported that 2 of the lines went dead on 29 January, including my main switchboard number. I was given the following reference numbers: 874CRZ 29/01/14 and 877CRZ 29/01/14. Today is ...

Telkom
NO SERVICE DELIVERY

I APPLIED TO TRANSFER A LINE ON THE 25/01/2014 EFFECTIVE ON THE 1/02/2014. I WENT TO THE STORE ON THE 4/02/2014 TO INQUIRE WHY THIS WAS NOT DONE. I WAS TOLD THAT THERE WAS A BACKLOG AND THE LADY WHO ATTENDED TO THIS WAS NOT IN AND WAS ASSURED THAT THIS WILL BE SORTED OUT ON THE 5/02/2014 BEFORE THE ...