After numerous attempts to cancel my service with sureswipe, I have had no response or help. I have e mail them since December with problems with the POS that they advertise and asked numberous times to cancel my service. till this day Sureswipe is still deducting money from my account and they ...
When the amount of attempts your technicians take to fix your machines outweighs the successful transactions - you know you've got a serious problem. The never-ending procedure: 1.Removing the battery and sim is the only step the call centre can help with before logging a call and sending a ...
I own a coffee shop in Sea Point and have been without a credit card machine for 4 days. It's now Monday 12am and still no repair technician. ...
We cannot pay suppliers as money only reflects in our account after 3 days or more!!! we were told by the agent that it would reflect in our account within a day or max 2, this is a very serious matter as we are trying to run a restaurant and suppliers will not deliver without payment!! i need ...
I have a Pet Shop. I have been with Sureswipe for a couple of years with good service. But since they moved over from Capitec Bank to Mercantile Bank there is endless problems. Money going of double on customers accounts. Cards saying declined on my side but reflecting on customers side and many ...
We are a busy restaurant & bar in the Cape town city center. We replaced our FNB machines with Sureswipe 6 months ago. It was a massive mistake. Sureswipe offers cheaper charges and rentals. However, they aren't up to the task of providing a level of reliability essential in a busy business. ...