Good day please note that Stratus office consumables is now trading under AC Consumables (trentek) these guys are sketchy!!! we order OKI printer labels (50), which we received. but a month later we received another 50, which we did not order. phoned them and told them that we did not order them ...
Stratus phoned me originally, then I only ordered ONE cartridge (Stratus, please check the recording). After some 2 -4 months they claimed I agreed to take 5. We came to an agreement of only THREE in total and then our business would be done. I received the other two cartridges. Thereafter they ...
I was contacted by Stratus Consumables last year with regards to toner orders. They confirmed that I will get 6000 prints on one toner. Upon printing I realized that I only got 2000. Then another order arrived of black and yellow toners, which I didn't order. I took the black as I was going to need ...
Stratus Office Consumables, got back to me within 24 hours of posting my complaint. They have now agreed that the cartridges I purchased will be sold to me at a lower price but then they actually only charged me now for two cartridges out of four as well as apologized for my experience with them ...
This company contacted me with a sales pitch that was all, they their clients! We placed an order a few months back for cartridges, just to "try them out", then decided that for the price they were charging it was not worth it. 2 months later they phoned to say they were sending the next ...
Do not deal with these guys unless you can deal with badgering every month (from day 14 on a 60day term purchase) and are prepared to never return a product. If you do, Debbie the sales manager (who has the most disgusting customer service skills I have ever come across), will call you up and let ...