I contacted Spec Savers Alberton to order a repeat on my contact lenses on the 21 January. I called and explained that I have recently changed medical aid and they need to update it and I would like to order a 6 month supply for contacts, as I usually do. I sent off an email with my request after ...
In December 2013 I handed in my specatcles for a new frame. I was promised a call when the new frames come in because they were out of stock. 3 weeks later no phonecall and I went in to find out what's happening. The new frame were there for sometime but no one bothered to inform me.it was not the ...
I recently went to spec savers menlyn to get the special and the lady that goes by the name Ouma - Catherine was EXTREMELY helpful in regards to client service and delivery (she helped order a frame that was not even at her branch and made sure its done before the special was over which was a mere ...
Got a test for my spectacles which went well, although the medical aid was about to an issue. Made a cash payment regarding that test. I then made a request for contact lenses the very same day, the woman who assisted with my payment explained that seeing that it is my first time with the contact ...
So i lost my reading glases and went to spec savers garden route mall george to order a new one, the sale person said they will contact me as soon as it arrives, almost 4 months later they call me to collect the glasses, im not willing to carry the cost for the glasses for they didnt have the ...
I went for an eye test on the 26th November 2013 and what I know is that they check if you have suffiecient funds in your medical aid before anything happens. I got the test done and went home. I suprisingly got a call from spec-savers on the 8th January 2014 telling me that I must pay for the eye ...