Ive been with Resomed since 2009. In 2011 I had my galbladder removed. In 2013 I discovered that I now have a hernia in the same area that causes abdominal pain and discomfort daily but they refused to give me an authorization code because my BMI is just over 40. I am very unhappy about this as ...
On 17 Dec 2013, I went to the gynecologist for my 8 week pregnancy check up. I was told that the baby's heart stopped beating and that I would require an emergency D&C the following day. I phoned Resolution with all of the cost & charge codes to get authorization for the procedure the next ...
My husband has cancer and has been receiving treatment for the last 18 months. During this time, Resolution has paid all our bills. Unfortunately, the cancer is now back but this time in the lungs and all over his body. He is now bedridden and cannot look after himself. I work everyday so we had to ...
Because the 1st of Feb was on a Saturday i could only give my notice today 03/02/2014. I was told i can only leave the scheme end March? This is not acceptable to me. I'm starting with my new medical aid in 01/03/2014. More and more Doctors are not accepting your medical aid. We must pay upfront ...
I have an urgent matter to sort out. Resolution Health is useless when it comes to paying accounts not even talking about answering their phones. I got through earlier in the week and someone would have called me back - needless to say that never happened. This is why people cancel their medical ...
I will like to complain about Resomed medical aid. I am on unpaid maternity leave and i have been paying my memebership well and this month i request to make a payment arrangement only to be told that it wont happen and my membership will be cancelled. What is surprising is that if i wanna leave ...