After the system was offline all day last night. Samantha assisted me at 4am by courteously establishing the cause of the problem and then resolving the matter in under 10 minutes! ...
They had a problem with their server, reported it and received my tokens within 10 min and constantly keeping me in the loop ...
I paid for electricity on my online banking and didn't receive the token. I waited about 3 hours when I opted to use the live chat service on the electricity service provider Prepaid24's website. Samantha Gibbs was allocated to me. She was extremely polite. Advised me there was a problem that was ...
I had a issue not receiving my pin, but the online chat support resolved the issue quickly without effort. Great help ...
Hi I needed assitance with adding secondary meter to existing meter and on line call centre helped me immediately and Francios called me back assisting me right to the end until I had everything gone through Thanks to a great team. Using prepaid 24 has only been an asset ...
I paid for R200 airtime using the reference number provided previously. It has now been over 2 hours and I still have not received my airtime. I went on to their silly "support" online platform and received NO help. Awful service. ...