I visited Emporers Palace on Friday morning the 31st of January. My card was stuck in the machine and I saw that your male staff member was standing a distance away looking at me - so I waved and called him over. He sauntered over and approached me - He did not look at me or greet me - when I said ...
Ive been a quest of the hotel for a number of times, both on business and pleasure, i stay in Mafikeng and due to the limited hotels around one is left with no choice but to use this facility. however for the past couple of years the quality of service has been doing under, dirty and dusty tables ...
So after my report 3weeks ago, im still waiting for a response from emperors palace! Needless to say besides a solution to my problem or an apology, I didnt even receive a courtesy call from the hotel, for allof theinconvenience and heartache and complete ruining of my weekend! When it comes down ...
On the 24th of December 2013, my husband and I booked into the Peermont Mondior in Gaborone - Room 101. We had travelled from Joburg. We checked out on the 27th of December. On arriving home - in the evening, we realised we had left a pair of my sandals and my husband's Adidas sandals at the hotel. ...
So let me start by saying, this initial booking was a problem! After experiencing problems for the second time on two seperate hotels with peermont website, we finally got hold of a lady Mrs Rene Chetty in Hr explained the problem, she looked into it and susequently arranged my booking for this ...
Arrived at Emperors Palace no record of our name on hotel list, cashier very rude, talking to his friend while assisting us. We got stuck in the lift for about 10min rang alarm bell - no assistance. Eventually lift opened. Got given another key-card for another floor that did not work the first ...