According to Mweb and Telkom my Adsl line was upgraded from a 1mbps speed to a 2mbps speed but when i checked to see if it was actually upgraded it said that the 2mbps is not available in my area which is absolute nonsense since my next door neighbour is able to achieve 2mbps. I really hope for a ...
I was on MWEB's 1MB Premium Uncapped at R488 p/m. Telkom changed their line speed from 1MB to 2MB last year and recently from 2MB to 4MB, MWEB followed suit, and come out with a new product 1MB Premium Uncapped at R339. According to MWEB, I had not replied to their email and make a ...
Reported a Dsl line that is down on Tuesday evening 10th the fault was only logged with telkom the next day (11th) (telkom ref 10brk111212) and it now the 22nd of Dec and the line is still down. ...
Without warning my ADSL line speed has dropped drastically. According to MWeb, they are enforcing their AUP (Acceptable Use Policy). What is acceptable use? - they won't say. After scouring local forums I came across MWeb subscribers who download over 250 Gb on a monthly basis and they have not ...
I am sick and tired of the service given by MWEB! First my account was not updated at regular intervals, and I think this is how they intend treaking customers to go FAR beyond their allocated data and having them pay the out-of-bundle rate; my account was initially set with R350 limit and when I ...
My Telkom line was installed on 7 December 2013. I contacted Mweb (Anthea) to confirm installation and for them to covert the line to ADSL. Received an sms from Mweb on 12 December 2013 to confirm the ADSL line is complete. I have not had Internet since then. I phoned Mweb, they pass the blame to ...