I battle to understand after on my request on the 22 May 2013, to close my account, I am still being billed. I am STILL receiving invoices. My original ref: 1004411050 was confirmed by Alice that Cancellation would be effected on the 23 May 2013. I still received an account. I made a final payment ...
Bad service by MTN, complaint on various occasions in the past about passing the buck and rude service by Marlie at MTN branch. Today my wife went to pick up her phone from MTN Bronkhorstspruit, Marlie was again rude and made defamatory remarks about my person stating to my wife that I am very rude ...
I have an MTN contract for their data. It uses a fair use policy and offers uncapped usage. I am aware that no other 3G provider offers an uncapped product and that the price of this contract is relatively inexpensive compared to most other services of a similar nature... I do, however, feel that ...
Long story short: 1. Phone refuses to come on 2. Took into Sandton City. Nevea, the manager, "tried" to "assist" me (and my nerves!!!). Here goes: - she wants a piece of paper that was handed to me in June 2012 when I got the phone. Oh really? Paper? In 2013? - I asked her what ...
I have been phoning MTN since last week to sort out my problem and it's still not resolved. I have not been credited with my new bundle data (MB) for this month, so if I use my internet or e-mail, it deducts money from my airtime. My contract states that every cycle I get R350, 350Mb and 350 sms. ...
If you read my previous hellopeter's you will understand that 6 months ago I gave my phone in for repair. Friday i got an sms that the phone is back from the service department (for the 3rd time). I went to MTN today only to AGAIN find my phone that has not been worked on- thias is after I have ...