Dear Sir/Madam Plz note I'm so irritable by being taken frm pillar 2post - just 2get my contract/account 2b cleared &canceled. On Tuesday night I paid my outstanding balance so I can get my account cleared frm Legal status, when I called in 2check &proceed with my cancellation -the amount ...
I have a contract with MTN, i bought my phone last year August, then October the battery started to get swollen and it pushed the screen out. i phoned MTN insurance for 6 times without getting through, all you will here is music for 1 hour, until you give up. I had to call other department and they ...
I submitted a complaint via email [Email Removed] on 29.1.14 and recd ref no #7661266. To date, I have had not one word response, other than the automated email. This after having been trying to get hold of my credit controller since beginning of January, no success, the phone rings and dies. Even ...
I just wish MTN could provide proper training to their agents, not only they cant speak well they are also totally uninformed. Makes me wonder who the service desk manager is and what the is hired for. These agents give different info everytime you call ...
It's been almost a month now and i am still waiting for my phone to be delivered. when i signed the contract i was told that it is just out of stock and deliveries are received twice a week so i will be contacted shortly. I signed the contract because the phone was advertised... why did MTN ...
Hi My mother has been debited by MTN from December, R850 She went to the branch in corner of Gardner and west street in Durban January the 5th and they said they will sort it out because there is someone who opened an MTN account using her ID number and this person has her account number as well, ...