MTN declined my upgrade with reason I am under debt review. After they have added a new line on the same nr one month ago what happened in one month how is it possible that I am under debt review. phoning all possible nrs at MTN manager promised to sort it out - nothing is done. ...
From the 21st December to the 28th December 2013 my family and I went on a cruise to Madagascar. I did not apply for any roaming and I had no access to my phone for this specific reason. However, when we got back I could still not access my phone and after going to Nashua Mobile where my account is ...
Hi < I recently went to Mauritius ( 20/1 - 27/01) and without it being requested my Roaming service was switched on - I did not request this from MTN and I am not paying for something I did not request - it was automatically switched on! Why was this? ...
I submitted a complaint via email [Email Removed] on 29.1.14 and recd ref no #7661266. To date, I have had not one word response, other than the automated email. This after having been trying to get hold of my credit controller since beginning of January, no success, the phone rings and dies. Even ...
Numerous attempts to cancel an account Contacts 1st October 2013 mail to [Email Removed] 18th November 2013 mail to [email protected] Dec 20th 2013 called contact centre - ref 107463722 Dec 23rd 2013 email to [Email Removed] 13th January 2014 email to [Email Removed] NO REPONSE< debit ...
I wish to put on record the BAD Client service from MTN, Myself and my wive have been struggling since the 27th of January to get our new upgraded hand-setts working every-time we go to MTN they say we have to wait 24hrs before our duel sims will be activated today is the 3rd of feb and our new ...