I am writing this compliment as i recently came back from my cruise, i read quite a lot of negative comments before i went and i am glad to say they are all untrue. i really enjoyed my cruise and the treatment was 5 star. All the staff members were friendly the food was nice and everything went ...
I am very dissappointed at the service of MSC Cruizes. After making a reservation online (15342251, cabin 9110 departing on 05-07 March), prior to my booking expiring, i phoned the Call Centre requesting assistance on how to finalise my booking as it was mission impossibe to find and proceed via ...
I purchased a groupon voucher for 2 last year for the cruise to nowhere. The voucher states that you should make the booking within 7 days of purchasing the voucher. I have been trying to contact them since last year. I even tried booking online - doesn't work. Every time I call MSC I am put on ...
I have just returned from my second cruise with MSC. The first was on the Sinfonia in 2012 and now on the Opera. Both cruises were to Portuguese Island. Despite not being able to visit the island this time, I was yet again amazed by MSC's professionalism and all-round great service. The staff is ...
Went on a cruise from Durban to Cape Town, departed on the 9th of January supposed to arrive Monday morning in C.T. We were told on the sunday morning we would be docking on the Morning due to adverse weather reports, what a joke, when we arrived the weather was fine and the next morning it was ...
I have been trying to get hold of MSC Cruises for two days now. Partly due to the fact that the internet booking service does not work. I phone to enquire what the problem is and they tell you (while you hold on for so long no one answers) and an automated message says you can avoid the queue and ...