Hi, I live in the Western Cape and have a MTN internet stick. The cellphone number used for this stick (0837766075) seems to be the same as a cellphone number registered for a vehicle with the licence plate BB05ZYGP at Matrix Mix Telematics. Whenever this vehicle enters a "High Risk ...
Noticed that a debit order was coming off my account every month of which i was not aware. took me quite some figuring out to find that it was Telimatrix. They never canceled my Account with them even though i had not been with them for 4 years. i phoned and asked if they could cancel it and if ...
It took about 5 phone calls and as many promises to report back to me on the the progress made before I got through to Sheruna Gafoor. Her service was excellent and she gave me regular feedback. The problem took about a day to resolve, but I at least knew that someone cared. ...
I cancelled my contract in December and was advised that no further payment would go through, it did and was advised that a refund would be done in 7 days. This was not done and after phoning again was advised that I had been charged for two vehicles, the one doesn't even exist. Was again promised ...
I got a call from Prashanth Kewalpershad last year August informing me that the tracking system in my vehicle is now outdated and that it does not communicate with there system. They can thus not track my vehicle anymore. He gave me the option of upgrading at a certain cost and or signing of a new ...
I recently updated my matrix vehicle from a Mx1 to a Mx2. To do that I had to keep calling in with 5 different reference numbers because each time I called that give me a different reference number (Saying they were working on it) eventually after 2 weeks I called again and someone managed to help ...