I had a big function on at my house on Sunday 2 Feb 2014. I especially arranged for Miele to service my built-in coffee machine beforehand as the frothing mechanism was not working. The service was due on Friday 31 Jan. When I arrived home on Friday evening I found they had not arrived. It was too ...
Miele Jhb are awesome, they have replaced my 8yr old Nespresso machine after phenomenal service, follow up calls and emails and trying to sort out issue with the machine. Lerato in the service department is certainly an asset to the company! I am blown away that this level of service still exists! ...
In the last three months I have had the privilege to experience superior service from MIELE and in particular from two men on their technical staff, MIKE and WILLIE. First our dishwashing machine and then our fridge gave us problems and Mike and Willie were sent to fix them respectively. Both men ...
We bought at the cost of around R40k a couple of years back a built in caf? /cappuccino maker from Miele's main office in Cape Town. A couple of months back the machine developed a problem and since that time we have been unable to make it work at all. We have phoned and chased the offices in Cape ...
Miele may have some of the world's best consumer electronics products... but Miele South Africa seems to have the worlds WORST aftersales support! A year and a half after receiving a faulty fridge from Miele South Africa, the problem is still not resolved. I must have called Miele now over two ...
Miele washing machines are expensive and not supposed to break down. Every so often this machine needs to have a "rest" - it stops working and after a few days starts again. This is the second or third time I have called them out for the same thing but it has happened a number of times. ...