I recently enquired with the Mercedes Benz head office about and order I placed for a car at a delaership some 8 months ago. The dealer is stating that the stumbling block is allocation from head office so I decided to make contact via the online customer service facility. It has been 4 working ...
Took my 2010 mercedes in for a service, only to later that be told that my car was not a 2010 and that i was liable for the repairs. when i queried this and indicated that the registration papers confirmed the year model, i was told that the car was possibly re-registered as it was a 2008 model. on ...
Had my car battery replaced in July/Aug 2013 (quoted just under R2000, final account almost R4000 after 'labour and tests (latter not requested and not quoted for), was added. My scoring them 3/10 resulted in a phone call begging me to reconsider the score... I did... downgraded it to 2/10... Car ...
After purchasing a Mercedes R 300 Class and extending the Motor Plan at a cost of R 30, 000 I find that this " does not cover a factory fault" for which Mercedes in Germany manufactures and supplies a part to rectify this issue. I took the vehicle to Centurion branch and dealt with the ...
I took my smart for 2 for a service at bedfordview yesterday. The car is due for a service in March only, so I have to pay for this service as I'm immigrating and can't take the car in March and Mercedes Benz SA don't want to carry the costs. The bottom side panel fell of my car, this car was not ...
MB worldwide cannot supply a R1200.00 spare part. My motor vehcle hasd been down for 2.5 Months and they are unable to supply. The vehicle is a 8 year old modle. Unbelievable ...