After a flight on kulula my checked-in bag was damaged. I only realized once we reached our accommodation since the damage was not to be seen immediately. The lock I used to secure the bag was torn of which let to parts of the zip being torn off which makes it very difficult/almost impossible to ...
On the 24th of December I flew down to Cape Town from Lanseria and upon arrival and collecting my suitcase, one of the wheels were missing. It is a Gino De Vinci suitcase which I chose for it ruggedness (hard-shell). I took out the travel insurance for R52. I would expect this to cover for damage. ...
I purchased a ticket online for my employer about 2 weeks ago. On Kulula website you dont have an option of buying a flexible ticket. Unfortunately my employer had an unexpected commitment and could not take the initial flight. I called the call centre and was advised that Kulula does not put ...
On Wednesday morning my boyfriend flew from Durban to Lanseria on Kulula airlines. A few days pervious, he had broken his foot and was instructed by an orthopedic surgeon not walk at all if possible as surgery still had to take place. I therefore phoned Kulula and requested assistance and a ...
I have booked a flight on Saturday 1st Feb on Kulula flying from Durban on the 10th feb to Lanseria. I have booked my return fligh for the 12th Feb at 18h25. All was confirmed and I have received my ticket. I have made the necessary arrangements to stay in JHB for 3 days. 6 days later, kulula send ...
I booked a ticket to Cape Town for myself and my fiance late last year to attend a function and we were both looking forward to a breakaway weekend. Unfortunately something came up earlier this week and my fiance is now unable to attend. she was devastated that she could not attend the function ...