My car was badly damaged by a hailstorm on 28th November 2013. I contacted my insurer, submitted a claim and they arranged for the car to be towed for an assessment. The vehicle was written off due to the extent of the damage. I have not heard from anyone at the insurance company and the claim ...
1. Logged a claim for hale damage to my property on the 28th November - No Reply 2. Went into the Key West branch on the 10th of December - where they could only give me the call centre number - no joy. 3. Logged a complaint as I did not have any feedback on the 11th of December - No Reply. 4. Send ...
I recently signed up for comprehensive shortterm insurance with ABSA iDirect and the service for signing was really great. However, since this was completed, the service level has dropped to zero. All that I want, and this is SUCH a simple request is 2x ABSA iDirect stickers to stick in my car ...
In October I requested quotes for insurance on my Toyota Hilux bakkie, Top up insurance and insurance on all my assets. I got a quote for the bakkie and accepted it and they did the debit order. I then asked for a quote for the top up insurance and insurance on all my assets. Without my acceptance ...
I called in to get a quote on my vehicle on Friday 01/11/2013 and was offered a premium of R435 which was sent via email with a joining fee of R200. I accepted cover and was promised the joining fee will be waived Then i received a policy schedule for R535 The debit order has went of my account for ...
I-Direct you are my money in more ways than one. 1. You sold me a policy and I told you immediately to cancel it MONTHS AGO and I told you that I took it under duress. 2. You started Debiting my account and I told you to STOP & refund me (Still waiting) 3. When my vehicle was in an accident, I ...