I may be missing something, but I logged on to Hertz website to get the cost of hiring a car in Cape Town for 4 days. I got a quote of R997. I logged off to compare other sites, and logged on again to book the R977 deal. I then spotted their 55 special. That's me, I thought, so proceeded to make ...
I booked a car in mid Jan for this weekend. I notice that I have no response to them after I sent them a response as per their email. So I phone them. Oh sorry we cancelled your booking. So I ask why did no body bother to tell me about this. I get told there was a system generated email. I ask for ...
"you are overcharging me on the fuel I have proof that I refilled the car fully before returning yet you charging me R162 for fuel it is impossible to fill that much fuel after I refill the car this is and I'll take it as that" This was the message I send on 9th of January but I'm being ...
I booked cars from from Hertz to take take me to and from Pietermaritzburg and King Shaka Airport and also in Cape Town before and after Christmas. Michelle and Maxwell in Pietermaritzburg, but also the Hertz staff at King Shaka and in Cape Town dealt with me in a most efficient and helpful manner ...
Still waiting for refund after returning vehicle on Christmas day. It is not good that customers have to wait forever for their refunds but when they charge your card it is instant. Why can they not refund your card at branch level. Why must I be subjected to a paper trail that must be sent to Cape ...
I returned my hire car to Hertz Ort branch only to be made to sign for three tiny hail dents on the roof. I did inspect the car when I took it but I did not see any such dents. Living in Zimbabwe we probably encounter hail once every three years. I certainly did not inspect the roof for these tiny ...