Booked a collection from Bruce Springsteen and was informed by SMS that the driver was leaving again. On phoning the call centre, the attitude was less than helpful. I was referred to the duty manager who said that it's my problem if the driver can't find me and that I will be charged. Teslyn, the ...
Good Fellas failed to pick me up on 2 consecutive nights at two different venues. I consequently cancelled my membership at the end of Oct last year. As per contract I had to give two annoying months notice. (they did offer one free month). My last debit should've been 25 Dec. They called me trying ...
Ooked a pick up early from Johannesburg. As a fee (monthly subs) paying member I thought this would be straightforward - . Got a pick up from saddlebrook (look on google etc so easy to find) and then a longgggg wait, eventually got a call and told them where it was - go down main - look for signs ...
I would just like to compliment Ms. Nandipha Frans and the Goodfellas team for their proactive approach to customer satisfaction, turning a bad situation into a good one. On Sunday, I received poor service from Goodfellas in that i had to wait more than 2 hours to be picked up, causing much me ...
The service I have received from Goodfellas has been appalling. I have had to wait for their driver for 45 minutes, as the original driver went AWOL. I have had drivers speeding at 90 km/h on small suburban roads, driving through red traffic lights. Last night was the final straw! I was at a ...
Good fellas is unable to deliver on a busy night. My husband prebooked a driver for collection in Rivonia at 11:30pm. Its 1:30am and he has been told now to expect collection at 3:30pm. That's 4 hours late collection!! So he has left his function and has to wait in his car since 11:30pm, hoping ...