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Gems
Found 145 reviews / complaints

Gems
CANCELLATION

I have a complaint with the medical aid called GEMS. I was a member there and I decided to cancel the medical aid reason being the fact that I was not enjoying the benefits because I would be told that the scheme I had chosen does not pay for certain medications. I faxed a letter of cancellation on ...

Gems
Shortfall

My mother Is also on Gems emerald she went for blood tests last year only to find out medical aid didn't pay the service provider when she asked they said no funds then waited for this year since its a new year they still can't pay she has to pay 2400 of which she doesn't have, she was told ...

Gems
OPTICAL FUNDS

I AM USING GEMS AS MY MEDICAL AID WITH EMERALD BEING MY OPTION. I WENT TO TEST FOR SPECS AT TYALITI OPTOMETRIST AND EVERYTHING WAS FINE. I WAS TOLD THAT I WILL BE PAYING R900 AS AN ADDITIONAL AMOUNT ON TOP OF FUND PROVIDED BY MEDICAL AID. IT DELAYED ME TO GO AND RECEIVE MY SPECS BECAUSE I DIDNT ...