On arrival we noticed our fridge wasn't working. This was replaced within 10min since we reported the issue. All facilities was cleaned daily and in good condition. Our cleaner was very friendly and accommodating. The complimentary wood bundles was a pleasant surprise. The Flat where we stayed was ...
We travelled from Johannesburg last night (Friday, 28/06/2013) to arrive at Crystal Springs at about 22h20. As we were informed upon making our reservation that reception will be closed, we got our keys at the entrance. After settling into our room, getting ready to take a warm shower, we had ...
Upon arraival the lady at reception did not explain all the procedures and facilities nicely to us. We had to enquire about how the breakfast and dinner works that was included in our fee. She did not know and it took quite some effort to get the details, and eventually the vouchers out of her. We ...
This place is amazing. We spent the weekend there this weekend, and i was floored by how fantastic this place is. Our unit (157) was Immaculate - Our Cleaning lady was amazing, friendly and such a breath of fresh air. (She truly looked like she enjoyed her job - Who wouldn't in such an amazing ...
My aunt stayed at CS from Monday to Friday and my fiance and I took over her chalet for Friday and saturday night. Arrangements were made for our arrival friday night with reception. Ater working a whole day and driving over 4 hours we arrived at the gate at 22:50 to find the security did not have ...
Had the best weekend ever, everything was just exceptional from the clubhose to ur lodges. Thank you crystal springs. ...