Have joined a mutlitude of disatisfied and irate clients in condemning the attitude and the failure to deliver on promises by CIB INsurance.. On the 2nd of January i submitted a claim for my Lost / device thru CIB INsurance, and this is when my misery started.. It took them over ten days to even ...
While driving on one of our lovely South African roads with my insured double cab Navara I stuck a pothole. Witch caused major mechanical damaged in my engine on impact. I am now left with a declined claim and a vehicle still out of order since the 20th of December 2013 . So I ask a simple question ...
Sorry CIB Insurance but your service is not up to standard. I have called and asked for forms to be emailed to me. After calling three times I finally received the claim forms later during the day, is it so hard to just do your job or send a simple email to me?? I have emailed my filled in claim ...
I have a contract phone that I took with FNB and 4 weeks ago it got damaged and I had to take it in to the insurer for repairs. It has been 4 weeks now and i have not received my phone as yet. I've been calling the insurer quite a number of time to get an update on how far was phone was with the ...
I submitted a claim, they rejected it due to "no forcible entry". I responded on 20 December explaining how the had accessed, how they had to use force to enter a secure and locked area, as well as various definitions of force (legal and ordinary). They only responded (28 January) that my ...
We had a car accident while still covered by Cib Insurance. upon the accident, Cib attended to our needs as per contract, but few days later we were informed that the damaged vehicle will not be covered by the Insurer as we had cancelled our policy. we had no knowledge of any cancellation so we ...