On the 7th of Jan '14 I complained about my alarm not working since 12/12/2013. I recieved a response from Chubb which said I can call the custermer call centre any time, this is a joke because everybody blames the next and promise you they are sorry and will solve your problem. You get the run ...
I have reported that the subcontractor used by Chubb is useless, incompetent & unprofessional, even after this the alarm is not working. After multiple times of Roc Security 'fixing' the alarm, not showing up or showing up late, Chubb still haven't sent out someone to fix the alarm permanently. ...
I have been with chubb for 8 months and i have been getting nothing but bad service from them. first they double debit me every month and every month i call them and they tell me its fixed and only to find that nothing has been done. even now am still experiencing the same problem. now my system ...
On 11/112013 I received an email from Suzanne advising that my arrears will be written off, due to the fact that she ignored a complaint I laid earlier the same year. Yesterday I received my December statement and it indicated that my account was still in arrears. This morning at 08H15, I emailed ...
I'm a new client of Chubb's from late last year. The sales lady Jackie was quick to sign me up & have me take over the old out dated alarm system in the house. When the tech added the extra's we bought he said the battery needs replacing. I saw on Chubb's website that new clients get a ...
Complaint Complaint and yet another Complaint!!! From day one, early September I have had issues, Virna Simon was very quick to sign me up. After that I had to call MANY times, no business card, no contract or agreement about the service ever sent to me, eventually after I made scenes the guy came ...