I took my partner's car for a service on 2 December and was the first to book the car in for the day! I also mentioned that the clutch shudders intermittently and this is the 2nd service that we are mentioning this, (when you aren't revving the car) when accelerating from 1st gear. As well as a ...
I bought an X5M 4 or 5 months ago. If I have had the car in my garage for 1 month it would be an exaggeration. Not once have BMW offered me a courtesy car nor have they resolved the issue. I have left messages at Bruma auto but that have not been bothered to contact me nor has head office! Bruma ...
I bought my Mini Cooper S brand new, from Bruma Auto (BMW / MINI dealership). During the regular services, my car was returned to me and started 'JERKING' and making some noise when it does. I've taken my car back to them over 4 times!!! they kept the car with them for almost two weeks to 'prove' ...
I am Mr Moodley, my mini country man was booked for a formula one service, dated 28/5, I was informed to be at the centre at 7 am, I arrived at 06h45, waiting, at 07h00 I entered the store, booked my car for service, at 07h45 my was only moved from the parking area to the service bay, I confronted ...
Bruma Auto did not accept AA findings and refused to comply with their findings while vehicle was on motor plan. Later AA findings proved to be accurate. Bruma Auto quote was R33 000 plus to repair what AA had found 8 months prior. I have subsequently met several Mini owners with similar problems ...
Where do even begin? Imagine going to a back-yard mechanic on some plot in an obscure rural area, that's the kind of service I have received from Bruma Auto. How sad to see a premier brand such as BMW fall from grace in such a spectacular manner. And after all the costs and time delays that they ...