Third time I need to change a bed within two years and yet I am struggling to get any real assistance. Bought a Sealy Bed in April 2010 The Bed had to be exchanged in June 2010 Now once again (two and half years or so later) still bed issues and now have to pay in a further R2343 making the over ...
We have purchased a EDBLO/Roma base set from Russells Queensburgh, KZN on 27 January 2011. 24 months after purchase, the poor quality bed was almost impossible to sleep on due to substandard quality. We started making inquiries about the bed in September 2013. Five months, at least 17 telephone ...
I bought a King Size Sealy Nature Range mattress '09 from Dial-A-Bed Nelspruit. Piping around the edge has come loose and I registered complaint with D-A-B 19/06/2013. Bravo Sleep Product's Rachel's informed me that they can't replace the mattress, as it's normal wear and tear, only covered for 4 ...
I bought a bed from Russel's in 2011. i recently lodge a complaint about the stitching having to bust on the pillow top (not only in 1 place but all around the bed) & the bed is sinking on 1 side. a bed Inspector came & he did what he had to do & left. i know get a call from MONICA ...
2003 : bought a King Koil base-set from Matress Factory Waterfall Mall, few weeks later logged a complaint at Bravo Group, upon inspection we were told that King Koil is a poor quality product and it was suggested that we upgrade to a Slumberland. Afforded to upgrade to the Slumberland Gold, paid a ...
I received a damaged base from the suppliers. its a factory fault. Now they only want to change the base not the mattress and they want me to pay a additional fee where this is a factory fault. ...