I became a member of Bonita medical Aid in December 2013. On my form I mentioned that my wife is using Pritor and Lipogen for Cholesterol When I phoned their supplier I was told that only Pritor has been approved. Nobody notified me?? The reason suddenly that they need the blood test for ...
Good day, I Mr A Fortune has requested from my broker to add my wife and son onto my medical aid. the turn around time was 3 to 5 working days. it is now more than a week and nothing so far has happen. the request was put throw on the 29th January. on the 4th when I call in it was told to me that ...
Good Day, I gave notice to cancel our Bonitas membership at the end of December 2013 and asked for the membership to be terminated at the end of Jan 2014. I made my payment for January in December as an EFT (I have been using EFT as a payment method because Bonitas decided to remove my Debit order ...
Good day, Following on from: https:///bonitas/complaints/total-lack-of-customer-care-1298899 Submitted my application to Bonitas 3 weeks ago. Every time I follow up, I am given a generic repsonse that I will be given feedback. There never is. Trying to get through to Bonitas and have something ...
Mpho Makoro was fantastic on the phone and efficient the entire time. I got the answers that I wanted and things done that I asked for. Thanks Bonitas for upping your game and for Mpho and her amazing phone etiquette! ...
Upon my dads passing, i called Bonitas to terminate his membership and transfer my mum to the main member, a simple instruction. They have been on this medical aid for for then 12 years. 3 weeks later and the query hasnt been resolved. my mum is without medical aid. this is the worst service i ever ...