I took a second hand Ford Figo for a test drive and noticed that the powersteering was squeaking, aircon wasn't cooling, battery light wouldn't go off at all and the right headlight was not working. I was promised that all these issues would be fixed if I took the car. I signed on the 8th and ...
Previous BAD experiences with taking in my Ford Figo into OTHER dealerships, I thought I will try my luck at Basil Green Ford and Mazda. I dealt with Cathlene Wilmans and she was quick and friendly. Booking in my car for the recall campaign was a breeze and she also phoned as soon as they were done ...
I was told by others that basil green ford is the best ford dealership to go and buy new ford cars. So i went there one Saturday to go and look a the new 3.2 ford ranger, i drove a bmw witch i wanted to trade in on a new pick up . they helped me quick when i walked in the showroom even gave me a ...
I recently took my Ford to Basil Green Edenvale for the first time for a service under warranty. They seemed to be very efficient so the customer service was good but upon having my car returned the following became evident in the next few days following the service: I saw that my service book had ...
I took my car for service on the 24/10/2013 I had 3 booklets that I left in the car as instructed when booking for service which was the:-service book, maintenance book and car manual. I didn't check at the stage of receiving the car because my lunch break was already over. When I knock off I ...
Having taken my vehicle in to where I have my vehicle serviced, I took my bakkie in due to the ABS and traction control lights staying illuminated. Dealing with Buks directly who assisted has been again a pleasant experience and challenge any other Ford customer (or dealership) to put Basil Green ...