On the 24/01/14 I visited the local Gem city (Phoenix) branch Barcelos and placed a normal order after a long business flight. 45 minutes later and still no response. but the customer's with order nos after mine received there meals. After approaching a very rude and unprofessional black manager I ...
I was mortified by the service I received at Barcelos yesterday at Gold Reef City. It took 20 minutes to take our order even thought there were only 2 people in front of us in the queue. Then another 15 minutes to get someone to clean our table, for which we had arrange OURSELVES to accommodate our ...
Hi I called in to place an order at 12pm today, was told that the order will be ready in 30 mins, i got there at 12.35pm and they had not even rung up the order. i had to wait an extra half hour which was pathetic I orderedextra extra hot and got mild. DO THEY EVEN LISTEN TO THE CUSTOMER? There was ...
I purchased 2 x combo meals from Barcelos in Rooihuiskraal last week. The order was the 1/4 chicken, chips, garlic roll and coke. When I got home, the chicken was ice cold (taking into account, i stay less than 2 min from them). The chicken was not very tasty at all and to top it off, instead of a ...
We purchased a Groupon voucher for a schwarma we got another meal & soft drinks in replacement to the vouchers. This is really unacceptable if you're in the food industry, why take part in Groupon Deals if you do not carry sufficient stock for food orders. Make a plan, go to Pick & Pay to ...
I ordered a chicken mayonnaise roll/bun at the Lakeside Mall branch today and was not impresses to say the least! It looked and tasted pathetic! The chicken mayo in the bun (hardly any!) looked like white shredded to say the least... the taste was even worse, could not even swallow! Upon this, I ...