My story starts when my E90 indicated a routine oil service was needed, in addition to this I noticed an unpleasant noise coming from the car. I booked the car in and they quoted me approx R4800. The diagnostic test showed the suction pipe was the cause of the sound. After paying & collecting, ...
We bought my daughter a second mini 2011 country man in September 2013. Today 3 months later, the clutch went on the car whilst my daughter was driving it. The car is on motor plan. BMW took over an hour to get to my daughter to collect the car. The response from Autoatlantic as to why the clutch ...
Having my window explode as I was trying to close it on 27 December bad enough. Spending two days on the phone to BMW (Roadside as well as Auto Atlantic) NOBODY could advise me what to do. My car is under warrantee which means only they can work on it. This was a Friday and I was in the Eastern ...
Clearly Auto Atlantic have a big problem as I am not alone in experiencing very poor customer service from them. My Mini has been to them 4 times over the past month with the same problem -which they say they have now fixed (we shall see). The fact that we live 50km out of Cape Town and are busy ...
I was having such bad service from Auto Atlantic and a bad day, I was 10 min late for work as they could not find a driver to get me there... and Russel from Auto Atlantic organised it in 2 min. He always goes the extra mile for his customer's even although he has the worst job with everyone ...
Thank you Allie for the great service this week. I was incredibly stressed and feared that my motor plan wouldnt cover the cost, you went the extra mile and took care of everything. I would highly recommend that any one driving a BMW t come o you! You are an asset to BMW auto atlantic Cape Town. ...