I have recently joined Affinity health, Carine contacted me this morning to confirm details. It was an absolute pleasure to dealmwith her. My questions were answered and I have received all the information that I requested. Thank you Carine for being so professional and friendly. ...
We applied to join Affinity Health on Mon, 20 Jan 2014. After completing information online, we waited for a consultant to call us to discuss the policy & necessary details. Having not heard a thing by 27 Jan, I called the Customer Care where I was on hold for 16 minutes - no one answered the ...
This is really bad. Week ago I phoned for auth nr was told to phone africa assist. They wanted a letter from the dr regarding what is wrong with me and what the dr is planning to do. I forwarded those letters as requested. Its for a growth in my shoulder that needs to be removed surgically. They ...
I went to the doctor yesterday - for the first time - she requested blood tests and referred me to Lancet. There they sent me away, as I had to have been fasting and had to return this morning. I sat in the queue for more than two hours (taken off work) just to hear that Affinity does not pay for ...
Got a marketing sms from Affinity Health. Went online, filled in details to get a quotation. After hitting the send button, a policy number came up. I am now signed up just when all I was looking for was a quotation. I then receive email stating on which date I should pay first premium. I have ...
I've never had any dealings with you. Want to absolutely ensure that I will never ever have anything to do with you? Annoy me by spamming me like you've been doing! And no - I won't "opt out" out of something I never requested in the first place. ...