'The Code of Banking Practice... sets out the minimum standards for service and conduct customers can expect from the bank..., and how the bank would like to relate to customers' What I've learned I can expect from ABSA, specially the Koppies Branch, is minimum service and coduct! Complaint ...
Hi A debit order went off my account without any permission for ABSa to do so. I was told by you that this was authorised by FNB for you to do... please advise where is the documentation to proof that I have given either you or FNB the necessary authorisation to permit this debit order. I have ...
When I bought my property in July 2011, I was informed by the attorneys that I had to sign the documentation that say I want insurance on my property and you can always cancel it later. I had to e-mail all documentation (policy document, your insurance policy no., your bond account number and absa ...
I'm getting tired of the empty feedback I receive from ABSA Rewards. My previous matter still hasn't been resolved. Had two agents tell me the matter has been resolved and that my Absa rewards points have successfully been converted to smart shopper points. This is still a problem. I have requested ...
I have an overdraft facility on my absa cheque account. During August last year i send an email to the banker to arrange that overdraft should be reduced with R1000 per month till it was fully settled and also to cancel the overdraft life protection. Which nothing was done about them. I send ...
I put in a claim months ago and eventually ABSA assigned Dipalala Trading to fix my roof. The roof is about to collapse and there seems to be no urgently with absa or the company assigned to sort my claim. Dipalala Trading contacted me two weeks ago and arranged to fix the roof on Saturday 1 Feb ...