My contract was coming up for upgrade and I called through to vodacom give them the 30 day notice for cancellation. I was then told that my contract was upgraded already. After explaining that it was not me that had upgraded I was advised that i needed to get an affidavid from the poilce station ...
Vodacom just don't stop disappointing me!! First they never even mentioned or gave me option to upgrade my insurance on my new phone and finally after 2 months of fighting they confessed it was their mistake and said they will replace my phone! But now 9 months later I realize that they did an ...
Upgraded two phones on 20 Nov. Blackberry and Iphone 5S. Blackberry was promised to be delivered on 22 Nov 2013. No delivery, only delivered on the 25 Nov, but delivered the wrong phone. Phoned immediately but Vodacom could not/would not put in effort to reroute the truck back to the house. Vodacom ...
I have held a Vodacom cellular contract since 2002, and have upgraded many times with them. This year however, has been the most frustrating and infuriating experience I have ever had with them. They provided me with a Nano sim instead of a micro sim and this resulted in the phone being damaged ...
I did an online order on the 16/06/2013. According to the website "Online orders are delivered Mondays to Fridays between 8am and 5pm. Please make sure you have entered the correct delivery address. We offer FREE next-day delivery on orders placed before 12pm. It's been 8 days. I called the ...
I called the Vodacom Call Center upgrade line (0821959) on Friday, 7th June 2013, at around 11h00 to apply for a mobile upgrade. The upgrade was approved and the call center agent promised that my new handset would be delivered on either Monday, 10th June or Tuesday 11th June, as my application was ...