Afternoon, After looking forward to upgrading my phone, I contacted your upgrade centre (0821959) & dealt with one of your call centre agents. I advised her of which phone I wanted to upgrade to & she advised me of one package that was available on that phone. I then asked her are there no ...
After speaking to numerous people I decided to stick to Vcom and upgrade my contract. After holding for 9 minutes, I finally get an agent to assist. Knowing that the Iphone 5s is popular, I proceed to ask what they still have in stock. "Iphone 5s Space Grey and Silver 16gig version" is ...
I have a Talk 240 contract that ends on the 11 th October 2013, on the 3 rd Sept i got a voice message that i had reached my call limit, i called 111 and was told it was a upgrade problem, i called the dept and askd what was going on and was told that i had requested a "upgrade" which ...
My phone was damaged a few months after upgrading in 2012, I called for a pay-in amount to get a new phone and was told R3300. I decided to call again last week and was told that there is no pay-in amount I need to qualify by either being in the 22nd month of my contract or spending around R240pm ...
On following the voice prompts until entering & confirming my cell number, the line just goes dead! Happened twice in succession this morning, Even when you do get through, it takes about 15-20 minutes for someone to answer. Absolutely ridiculous!!! And to top it all, no stock on a very popular ...
On Friday the 15th Agusust I received the ff sms from Vodacom, "Your upgrade request has been processed. Your order number is U522571. Should you have any queries, please 0821959". On Monday I called the number and told the consultant that I had not requested an upgrade. I asked her how I ...