On 25 January I used my card at a Checkers Hyper store to pay for my groceries. When it got to the point where I had to pay for my groceries, my card declined. I then had to withdraw cash from an ATM to pay for my goods. Now I want my Ucount rewards points and an apology from Standard Bank for the ...
This complaint is on behalf of My Mother Hazel Dlamini. Please direct this complaint to the Ucount rewards Manager. She has applied for a rewards card last September (2013) when opening an access account at Westgate Branch. Since her application she has not received a Ucount rewards card. she has ...
I joined the Standard BAnk rewards programme in June last year and was told i would get my card within 21 working days and up until today and after numeourous calls to them and promises of delivery i have had nothing. They dont apologise when you call them, they dont call you back to let you know ...
I am trying to buy this camera. I called the call centre yesterday and the agent could not help me so he transferred me to a "senior consultant" who said that my cookies are not enabled on my pc, i have enabled them and i have listed both webisites as trusted websites and still it doesn't ...
I have been trying for 6 months to get UCount to acknowledge i have a home loan with them on the UCount rewards programme. I have made over 6 incredibly long phone calls. Have given them numerous opportunities to correct this and yet after 6 months still nothing has been done. I am now at the point ...
Approximately 4 weeks ago I called the Standard Bank Ucount call centre to enquire why my Ucount Rewards Card had not been delivered as it has been 4 months since activation of my reward benefit. I was told by the call centre agent that the card had been sent in error to Port Elizabeth. I requested ...