We tried to file a faulty pole that must be repaired as it on the road. The operator from Telkom customer service was not able to help us at all and also had a bad attitude. We tried to give the location of the faulty pole but the operator said that she cant help us because we dont have a stand ...
I have had a issues with my 4mb line for about 2 weeks not getting the download speeds I am getting 0, 1kp/s on a download and I am paying for a service that I am not getting, and I have logged a fault on the 16th and today is the 20th with no resolution, I have phoned numerous time to the customer ...
I have an existing telkom account. Actually two accounts. On Sunday I decided to set up my telkom account since mwebs service was down again. After phoning telkom numerous times and the consultants disconnecting the call since they realsied that they cannot assist me. I eventually gave up. At about ...