As I am usually impressed with FNB's excellent service, I decided to take them up on their Smart Device offering. I ordered an Imac via my online banking profile. Within 3 working days an agent contacted me to inform me that my application was approved and to get my delivery details to ensure I ...
Early in December 2013 I received a sms from the above bank's device department, stating that I can order a second smart device as I currently have smart device contract with Fnb, I called the number provided in the sms today to order a second device, after giving my details I was told that I don't ...
I ordered a smart device of the 12/12/2014, with the expectation that it would be delivered before christmas. Now even after 4 weeks, no delivery have happenened. Why advertise that you will deliver before christmas if you cannot delivery even after a month. Really FNB, did not expect this from one ...
I received a Galaxy s4 on friday 20/09/2013 after waiting a week. I switch on the device on friday evening and realised there is no sound on the device. I tried to phone FNB and saw they only open monday to friday and i phone them today and then fnb told me to hardware reset the device while i am ...
Note that this is my only complaint about FNB in 7 years, they are still the best bank I have been with. I am just getting frustrated. I am currently still waiting in anticipation for any news regarding my smart device ordered on the 5th of September. After numerous calls I am still in the dark. I ...
I sent in a complaint to FNB last week about their incorrect billing and unnecessary billing. I got an email saying they were working on it. But almost a week later I have not heard from them. I am seriously considering moving banks because it seems they are being callous with my hard-earned cash! ...