I submitted a claim for my roof because it was leaking after a thunderstorm. My claim was rejected and the reason that they gave me on the phone was that I did not maintain my roof and they promised to send me a detailed report. The consultant gave me the contractors details as I wanted them to ...
Called to cancel policy only to be told the claim (13/0666216) is still open and awaiting further information!! Explained the Nicholas Morake (assigned to this claim) that I will cancel & NOT pay another cent to SBIB. And will seek action to recoup premiums paid - citing serious lack of ...
After being dianosed with a chronic illness that has rendered me disabled, I put in a claim on my rcp & overdraft as I have personal policy protection on both. Firstly it took them months & a complaint about no response to result in my claims finally being assessed. I sent in all ...
I emailed SBIB my proof of inspection of vehicle and my tracker document fitted, this was done in July 2012 to ensure that my policy is updated as I saw online that it was not. The consultant called me back on April 2013 and informed me that I must have my car inspected again and they want to issue ...
I was told to get a report from my own Contractor then they would relook at my claim!! I paid my own contractor to write a report and now you have just rejected without even looking at the report!!! also they rejected my claim without even checking all aspects of the claim as there were 2 things ...
This is a follow up on my previous complaint. I received a call from SBIB after I told them I wanted a refund on my premiums for bad service. This took about 2 weeks to get a response. They came back and said they can do nothing for me as the claim was paid out. They do not take responsibility for ...