My contract was due for upgrade 2013. Did this online through the MTN Shop. Upgrade processed & phone delivered. December 2013 - phone (Galaxy S4) develops a green line down the screen. Am advised by the Northgate shop to take it to Midrand Repair Centre. They refuse phone and say I am to ...
Pathetic, pathetic service. After pulling out all the stops to secure my contract renewal, the moment it was confirmed, Altech Autopage lost all interest in providing any more help. I was promised my new phone on Monday. 2 solid days of just trying to get a status update on the delivery. A ...
After a series of mishaps, my handset is no longer usuable. So I contact an MTN branch to request an early upgrade on my contract (officially due for an upgrade on 1 April 2014) to be told to contact the retention department. After speaking to an unhelpful, rude and arrogant call centre agent, I am ...
Hi, I have submitted a request to surrender the policies of both my wife and myself with ABSA Life on the 9th of January 2014 with the requested documents including a copy of my bank statement to [Email Removed] . I have received automatic replies confirming receipt of the email. On the 15th I re ...
I was called by autopage for an upgrade for phone which they failed to deliver at the promised time. I called to follow up and they could not understand why I was promised that time and the phone was out of stock. I then cancelled the contract, which have expired and now i am being sent from pillar ...
I called Vodacom in December to query additional amount which was billed on my statement. The consultant Bongani failed to assist me and i requested to speak to the Supervisor, he then kept asking why i want to speak to the supervisor. He put me on hold for over 10 minutes and theafter he hanged up ...