Dear Vodacom I am very unhappy with your data upgrade service. You have advertised that I can upgrade my laptop data deal for the last almost 6 months, which I finally came around to do last week. I upgraded from a My Gig 3 to a My Gig 2, with a monthly cost of R359 (R379 being the old premium). ...
I did the online upgrade request on friday the 27th Dec and on the 28th I got a call to complete my upgrade, I requested that I needed to transfer the account into my name and have the upgrade an iphone 5s 16g in space grey delivered to my house and the call center operator said that was no problem ...
I have been a Vodacom client all my life. My first problem started when I pre ordered a Gold iPhone 5s. When the consultant phoned me, I was advised that I cannot upgrade to the iPhone 5s, as I was in the wrong portfolio. Lucky they rectified that. I had to restart the upgrade process and was ...
I upgraded my contract with no problems, but they sent me a Sim card with my handset that was too large for the device. I mean really - they should know something like that. I then phoned them and complained and was told they will send me a SIM card, after trying to get me to buy one myself and ...
I did an online upgrade on one of my number 0829237823 during November 2013 by dailing the Vodacom upgrade line 08217844. The call was taken by one of your suppliers named Inter Actve Tecnologies. The lady that handled the call was Mpumi Nompumele. She me that there was stock of the HP Pavilion 15 ...
2 months ago I noticed an upgrade had been done on my account. I phoned the call centre and reported it on the 4th of October. I told them NOT TO DELIVER the phone to the person who put the upgrade through (staff??) but still they did and then charged me for the upgrade. Eventually they sorted it ...