I was busy completing the debit card transaction on my phone as the order timed out. The payment has gone through however the webpage said that my cart was empty and the transaction had timed out. I then get told that "[my] order did not go through as it does not show on our records that you ...
The first time I ordered items from Citymob, it took 3 months for them to arrive with one of the items missing. I was thus rather apprehensive about ordering again, but when something I really wanted came up, and I had a R350 coupon, I had to go for it. Was very pleasantly surprised by the total ...
I was awarded a customer appreciation credit for use online out of the blue, and then on top of that had my shipping upgraded free of charge. My product arrived barely 24 hours after making the transaction and was in perfect condition. Definitely the best service I have experienced online ...
I ordered my new Levi's from Citymob Friday afternoon and it was delivered Turesday morning first thing. That is what I call service. They dont sell it as next day delivery, they dont charge but they delivered within one working day. Two thumbs way up! ...
In December I had ordered Christmas gifts and Christmas decorations via the City Mob website and they had not arrived in time (i.e. in time for Christmas). Not only did City Mob offer a voucher towards my next purchase as an acknowledgement of the frustration of the poor service I had received. The ...