On Sunday, 26 January 2014, I went off to visit Kirstenbosch Gardens to spend a relaxing day with my family. I am 39.2 weeks pregnant and thought it would be nice to relax a bit before our new addition arrived. Upon my arrival at the entrance to pay the fee I was categorically and rudely told that ...
Our alarm has been malfunctioning for 4 weeks. We have called ADT numerous times, three technicians have looked at the alarm and promised to do what needs to be done to fix it - no-one has ever come back to us. It is completely impossible to contact management - they hide behind call centre numbers ...
Our company ADSL lines have been down since Thursday. When we first phoned the call centre they told us that our lines are running perfectly. I think 20 calls later they admitted that something was wrong and that the matter will be escalated and fixed. Another 72 hours have passed and the call ...
I would like to commend you on your great service. I often eat here and enjoy the food, however the other day I ordered lunch, and was in a hurry to catch a flight. My food was made almost immediately and the card machine wasn't working. The waitron (tall guy whose name I don't remember) and ...
Delivery of my newspaper, Die Burger suddenly stopped, without notice or warning on the 2nd of April. Since that day I have phoned Die Burger's call centre 4 times and each time the agent apologised profusely for this poor service, promised to correct it and phone me back to confirm that it has ...
After 12 days without an ADSL connection due to my telephone cable being cut by a tree feller, I eventually had it reconnected however was unable to connect to the internet. I was fortunate to get through to Setlego Leisa at the Telkom call centre and wow what great service I received. He was ...