I submitted a claim to MTN Insurance at the beginning of Oct. I filled in the form and fax it through to 0119125122. A week later, when I called the MTN Insurance call centre. The automated voice system informed that my claim was approved and I can go into the nearest service centre to get my new ...
MTN advertise packages, and yet they bill the customers in contravention of the contracts signed. I upgraded my account, and was supposed to get the following: R 200 airtime, 200Mg of data, 200 SMS's and 30 free minutes to MTN numbers. I am being charged for data from the first Kb. I only have 25 ...
My wife upgraded her phone to a new S3 mini and within 2 weeks the screen stopped working. I took it into the MTN repair centre and booked it in for a warranty assessment which I was told would take a week. After 2 weeks I went back and was told that the assessment had not started because I had not ...