I am strugeling to get any support from MTN Direct wrt a replacement phone following a successful warranty claim. I am being shovelled from department to department without any direction. First there was no stock, on Monday this week I called and there was stock but only one individual in MTN is ...
I spoke to the above consultants, they had bad attitude with no patience, Sinegugu even dropped the line when I complained abt her asking for my cellphone number after I offered to her in the beginning of the call and she declined it with attitude, I work for a service company and I know what ...
So last week i applied again for cell contract with MTN (huge mistake). i spoke to Mbali. although my contract atleast 10 calls to finalise she was so professional and kept me updated on the progress and im was super happy that you have got yoru act together after my last encounter with you. then ...
My husband ordered a phone 5s via mtn direct telephonically and requested to have his number ported. they Delivered the phone in december on 15th. Because i told him ill be paying the phone as a gift for xmas i wrapped it and put it under the xmas tree with the rest of the gifts. when he finally ...
On 24 January 2014 I logged a complaint on, and got the following reply from them: We are awaiting stock however, the challenge in the turnaround times, which unfortunately, we have no control over. We do indeed share your disappointment in this regard, however we look forward to updated ...