I applied for a Standard Bank life insurance in October 2013 and other products equating to a monthly premium of around R800. My application was processed and approved subject to them conducting a medical test. I even received a policy number. I then waited for standard bank to contact me to ...
I AM AN EXISTING OUTSURANCE CUSTOMER AND I CONTACTED OUTSURANCE LIFE COVER DIVISION TO GET A QUOTE. THE CONSULTANT THAT RETURNED THE CALL WAS COMPLETELY UNPROFESSIONAL AND RUDE. SHE WOULD NOT ALLOW ME TO ASK QUESTIONS AND WHEN I TRIED TO SHE WOULD JUST SHOUT OVER MY VOICE. WHEN I BROUGHT THIS TO ...
I took up a life cover with FNBin 2008, in a telephonic agrreement. I've since then been asking for documentation, I haven't got any. I've recently sent an email to the General Banking dept to forward to the life cover/imsurance dept (since they don't have any contact info on the FNB website). ...
I have absolutely had it with Absa. I have done everything in my power to get them out of my life, and even the little that remains is enough to cause the very heart attack against which I am covered! I have been an Absa client since the beginning of time, and due to the very same consistently ...
Thank you for being so efficient at your job, and if all call centre sales officers could be like you and not pushy, i'd probably take every product offered to me, with a smile. ...
I am absolutely horrified at the people Sanlam employs and there level of customer service. Firstly, My adviser took almost a month to process my life insurance cover. I had to call the call centre 3-4 times to find out what is going on and all they could say is that its still being processed and ...