On Wednesday morning my boyfriend flew from Durban to Lanseria on Kulula airlines. A few days pervious, he had broken his foot and was instructed by an orthopedic surgeon not walk at all if possible as surgery still had to take place. I therefore phoned Kulula and requested assistance and a ...
I was due to fly kulula from lanseria to Cape Town on Sunday 2nd February but because My daughter was admitted to hospital I was unable to make the trip. I tried calling the call centre on Friday to cancel the bookings but was told they could not cancel without a letter of admission from the ...
To the guys at the Eskom Lanseria distribution centre: I honestly take my hat off to you! For years we've had a problem with the breaker on our pole (We have our power lines above ground) in that every time it rained one of the breakers on the pole would trip and we'd be one phase down and one of ...
I'm extremely disappointed in Kulula, my grandmother who is referred to in the mail had to wait for hours for the next flight and she had to pay in due to uninformed and poorly trained staff. I called specifically before I made the booking to get more information on this scenario where her ID and ...
I Posted about my bad service an how unhappy i was i got turned away in a dogie area by a sales person. I have heard back almost immediately from higher management with there apology and how they are all for customer service and that they would take measures towards the person involved. I thought ...
I was flying on Kulula MN595 from Lanseria to Durban today (22/05/13). The racks above my seat were full so I could not stow my carry on baggage. As I did not want to leave my carry on baggage in a rack that was too far from where I was seated I attempted to make space. As I was doing this I was ...