ON THE 27/01/2014 MY CELL PHONE STOPPED WORKING i COULD NOT MAKE ANY CALLS OR GO ONLINE. I CONTACTED THE CALL CENTRE AND THE PERSON THAT ASSISTED ME TOLD ME THAT MY CONTRACT WAS CANCELLED AND THAT I WAS ON PREPAID, SHE SAID THAT THE CONTRACT WOULD BE RE-INSTATED BETWEEN 2 AND 24 HOURS IT IS NOW 8 ...
Good day I have a contract with cell C and I make use of bbm service they phoned me last month to say my account over a 1000.00 and I said impossible. My fair usage on the bbm doesn't go off and I told them they never told me that the Q5 you need a different BIS package now is sit with a bill of ...
I had to cancel my policy and Mohammed was very helpful in supplying information about alternatives to cancelling and helping me understanding the benefits of future business and policies ...
I had money transfer to me but the sender used the wrong account details, now I have waiting for the money to be reversed to the sender and this is taking over 4 weeks now (which was actually going to take 24-48hrs). WOW I can believe this. When it come to FNB deducting our monthly bank fees they ...
We have a Voice over IP service contract with Nxatel. Our office phone are out of order due to an upgrade they did on their system. We are trying now for the last three weeks to resolve the problem, but without any success. In desperation, we try to speak the Nxatel management but the they are in ...
For months I have told the help desk that I am being charged the FULL rate when making a Virgin to Virgin call since the start of my 2 contracts. The so-called "champs" on the help desk agree with me when I give them examples. They escalate my calls to so-called "supervisors" ...