I complained about a case, got a very apologetic message back, with promises of investigations and feedback - on 3 February. Still no feedback!!! Begin to wonder about the abilities of Vodacom??? If they don't reply before the end of today (7 February) I will have to take legal actions - and they ...
I wanted to be honest an cancel my contract, however there was this extremely rude lady from VODACOM's retentions department, named Siphpokazi... I am utterly disgusted with her mannerism and she even cut the call... VODACOM - HOW CAN YOU TRUST SOMEONE LIKE THIS TO RETAIN YOUR CUSTOMERS??? ...
My husband did an upgrade on his cellphone contract telephonically with Virgin Mobile. Proof of payment was sent through with a delivery address of where the phone would be sent to once ready for delivery he was told by a person that the upgrade / phone would be delivered in 5 days. Today (2 days ...
In October my contract changed an a new smaller amount had to be deducted. Cell C then told me the same amount would be deducted i called the call centre they confirmed that in November the correct amount will be taken and a refund will eb given to me. i was told 7 days it is now almost more than a ...
My husband has a personal loan at african bank. The debit order payments go off against my bank account every month on 26 or 27. There are 2 payments due each month. Today 13/12/13 they just deducted one amount and also has the odasity to send me a sms to make payment for the other amount. First of ...
My wife has been retrenched, her account is paid up to date . she has over 600 point on the account and cannot use them because the account has been suspended due to her been unemployed.we would just like to use the points that are on the card. every branch we visit has a different story and have ...