Dear Nedbank/Greenbacks I stopped banking with you five years ago and still you keep on sending me zero-balance Greenbacks accounts every month. I have phoned/e-mailed/SMS'ed you on numerous occasions, yet you still send me a heap of paper every month informing me that I have 0 Greenbacks. Now you ...
I called on 13/12/2013 as was unable to login to website due to previous incorrect email address. I was told that it would take 48 hours for response for this to be corrected by IT Dept! Ref # 66172923. Given the festive season I allowed for delay, so called again today 3/1/2014, only to be told ...
Using the Greenbacks online store, I have ordered flowers on two separate occasions as well as two other packages on other occasions, if only to see if it will be delivered. My Greenbacks are deducted and I have never received anything. Not a single delivery received ever! I don't know who to ...
I've claimed back my greenback points on wednesday The 15th For makro vouchers. I was told 24-48 hours it will take.. This is a joke!!! E bucks are immediately available and at about anywhere!!! Greenbacks is a waste!!! It's now Sunday The 19th and after a few calls to find out where is the ...
I had an issue in December where my Greenback redemption was not getting processed. I contacted HelloPeter after trying the Nedbank contact centre without joy. The issue was taken up by Nedbank Client Experience (Lungile) and resolved. On Friday I went through the process of redeeming more ...
After my post here I received a barrage of calls from both Nedbank and their supplier agreeing that it was unacceptable to have to wait from 20th November 2013 for a product; making promises and giving assurances that the matter would be fast tracked and I would get delivery ASAP. Alas, all that ...