HelloPeter ARS 221574 this is the reference number I got on 11 Feb 2013. They will respond to my query. I am still waiting. I have another reference number too. No follow up/response either. No wonder people are looking elsewhere for IPS providers as Telkom is just ot reliable. ...
This was the response to my initial complaint. " Thank you for your posting. Please be advised that your request has been escalated to the relevant department to assist. Regards. Tshego Matlou, Escalation Centre " Still no response after all this time and it looks like the Escalation ...
This query has still not been resolved - NO FEED BACK - NO REFUND- Nice way of ripping off pensioners... This is pathetic, Since 19th April 2013 when this was paid via internet, 14th May 2013 when query was logged with Maria Huna, telkom still has made no effort to have this airtime loaded onto mrs ...
I received a response to my last report by the Telkom escalation center, asking me to e-mail them the correct account number although my account number was clearly stated in the report. Secondly they did not supply an e-mail address that I could respond to. To me this is looking like a delay ...
During May 2011 I have telephonically cancelled my service with Telkom for 1gig internet monthly for R79.00 pm. I spoke to a gentleman who assured me that I need not do anything in writing as it will automatically be cancelled and the debit order for R79.00 pm cancelled. The debit order was never ...